Your Dedicated Team

We’re here to help

Care Coordinators are your first point of contact. They welcome you into Catalyst Pathways, explain insurance coverage and benefitsServices covered under a health insurance plan., and find more sources of financial assistance, if needed. They will also coordinate the shipment of your medicine through the specialty pharmacyA pharmacy that delivers specialty medications directly to patients through the mail..

Reach a Care Coordinator at 1-833-422-8259.

Patient Access Liaisons (PALs) will call you after you’ve spoken to your Care Coordinator. They will set up a time to meet in person or over the phone to review Catalyst Pathways services and answer any questions. A PAL is also an expert on your medication and can share updates on the status of your insuranceA policy that covers all or a portion of a person’s medical expenses and/or medications. coverage. They will be your champion by putting you in the driver’s seat and fighting for your needs. They can also help put you in touch with other patients through advocacy and support programs.

Meet the PALs »

Insurance Navigators work directly with your insurance company to determine coverage and identify whether a prior authorizationApproval from a patient’s insurance company before they will cover the cost of a healthcare service or medication. is needed. They help educate the doctor and insurance company and share updates and progress with your PAL and Care Coordinator.

AnovoRx Specialty Pharmacy will deliver medicine overnight to your home or to another location you provide. Experienced pharmacists are available to answer questions around the clock at 1-844-288-5007. The pharmacist will schedule the delivery of the medicine to you through FedEx. They will call you prior to shipping the medicine to ensure that all shipping information is correct and that someone will be home to accept the delivery the next day. Remember to take your medicine as directed by your physician.

Meet the PALs

My main responsibility as a Patient Access Liaison, or PAL, is the patient…to be there for the patient and make sure that the patient’s journey is a smooth one.
Amy
    Patient Access Liaison
I really like working for Catalyst Pharmaceuticals because they nurture an environment of family…they genuinely care about the patient.
Andrea
    Patient Access Liaison
Our single mission is to make sure patients have all the information they need and help them find solutions wherever possible.
Lynne
    Patient Access Liaison
A lot of pharmaceutical companies say that they’re patient-centric, but Catalyst is really walking that talk.
Marie
    Patient Access Liaison
I work with an amazing team of dedicated patient access professionals. They work tirelessly to make sure that no stone is unturned so that every patient has access to medication.
Martha
    Patient Access Liaison
I like the personal touch that Catalyst provides to their patients. Everything that we do has the patient in mind.
Rachel
    Patient Access Liaison
Amy
Andrea
Lynne
Marie
Martha
Rachel