Patient Services
Lynne, a PAL who can help
We are a comprehensive patient support and services program. Our mission is to always put the patient first.
Vice President, Patient Services
Catalyst Pharmaceuticals, Inc.
Keeping Treatment Accessible
Once you and your physician have completed and signed the Enrollment Form and returned it to Catalyst Pathways®, you can access Catalyst Pathways programs and services.
Free “Bridge” MedicineCopy linkCopied!
If your insuranceA policy that covers all or a portion of a person’s medical expenses and/or medications. coverage is being reviewed, Catalyst Pathways will provide qualifying patients with “Bridge” medicine (free medicine to carry qualified patients over the gap between insurance investigation and confirmation of coverage).
Call Catalyst Pathways at 1-833-422-8259 to learn more about your options.
Your Personal, Dedicated Support Team
Your support team has extensive experience in healthcare and can help you with:
Medication support and educational resources
Navigating insurance and reimbursement requirements
Identifying financial assistance program eligibility
Education and Resources
Learning more about your treatment plan and condition can help you make informed decisions in consultation with your doctor. The Catalyst Pathways team can give you detailed information about your medication, dosing, and the titrationThe process of steadily increasing your medication dose according to a regular schedule prescribed by your doctor. process, as well as other helpful tools for managing daily life and the progression of your condition. They can also connect you to community and advocacy resources, such as patient support groups.
Personalized Dose Titration
Catalyst Pharmaceuticals offers a genetic test that will allow your physician to determine how quickly or slowly your body metabolizes certain medicines. Your physician will use the result from your genetic test to design the most effective titration schedule for you. Talk to your healthcare provider to learn more about what NAT2 testing might mean. Your physician can request more information on the program from Catalyst.
Delivery Assurance ProgramCopy linkCopied!
Catalyst Pharmaceuticals understands that medicine can only help patients if they have access to it. Through the Delivery Assurance Program, that access is secured. Program team members are constantly monitoring and anticipating potential obstacles to delivery and are formulating alternate plans to ensure that patients can always get their tablets. Whatever the threat—hurricane, tornado, earthquake, transit strike, or major sporting event—Catalyst is ready to deliver.